Contact Us

Need Help?
Read Our FAQ, Or Chat With Us At Our HQ Is Located At 125 Bamburgh Circle In Toronto, Ontario.
Has my order been accepted?
When your order has been approved and processed you’ll receive an order confirmation on the email you’ve listed at check out.
If the purchase did not go through, but a reservation has been made in your bank account it might be due to an error occurring during the payment. In this case, the reserved amount will be released within 1-5 business days.
When you place an order we’ll reserve the amount on your account. We’ll deduct the amount as soon as the goods depart from our warehouse.
What payment methods do you accept?
You can find the payment methods we accept in your country at checkout. You must choose your country to see the country specific payment methods we offer.
If you have any questions, feel free to write to us on
Does anybody get access to my payment information?
We do not store or see your payment information. The account information you enter when purchasing our products is sent directly in encrypted form (SSL), and only you and the Payment Service Provider have access to this information.